5 minutes ago, Leshen said:

That's all well and good however the comment was about a warranty that cannot be transferred to an owner because it was already transferred to the retailer by the supplier. 

My understanding is that, retailer buy from Supplier/manufacturer, he gets issued warranty. Then retailer becomes the warranty holder, meaning retailer can claim warranty from supplier. Now retailer sells the equipment to end user, end user is issued warranty by the retailer. The warranty that the end user has, is between him and the Retailer, not the supplier. hence when he needs to claim, he needs to deal with the retailer. The supplier, in this case, has no dealings with end user because they did not issue him with warranty. The supplier has every right to decline any warranty claims coming from the end user. Warranty not being transferable is a nice way of say, we don't know you, you did not buy from us, therefore, go deal with whoever sold you the equipment 😁 

29 minutes ago, hoohloc said:

My understanding is that, retailer buy from Supplier/manufacturer, he gets issued warranty. Then retailer becomes the warranty holder, meaning retailer can claim warranty from supplier. Now retailer sells the equipment to end user, end user is issued warranty by the retailer. The warranty that the end user has, is between him and the Retailer, not the supplier. hence when he needs to claim, he needs to deal with the retailer. The supplier, in this case, has no dealings with end user because they did not issue him with warranty. The supplier has every right to decline any warranty claims coming from the end user. Warranty not being transferable is a nice way of say, we don't know you, you did not buy from us, therefore, go deal with whoever sold you the equipment 😁 

And that's how the majority of the consumers understand it except for a simple few. 

4 hours ago, Leshen said:

And that's how the majority of the consumers understand it except for a simple few. 

Some amount of products it is easy you just take it back.  That is not how it works with a lot products.  You warranty is with the manufacturer.  I've many times returned hard-drives to the manufacturer.  Returned angle grinder directly to the manufacturer.  Printers, laptops, the list goes on.  Even cars are provided by the manufacturer.  So maybe the "simple few" actually have experience with this sort of thing.  I've actually worked in a family business before and needed to field warranty claims for many retail products.

Also CPA, etc. is really meaningless.  You think it protects you, but in reality the CPA backlog is in the years.  They only go after big fish and cut and dry easy cases.  I've also gone the small claims court route when I was still a student, it was many hours of effort over months.  Then the store refuse to pay even with a judgement.  Then back to court to get cost order.  Then to police to get property attached (and police don't really actually want to do it, they are lazy so you best know where they need to go).  Overall the effort is HUGE and every step costs money.  So no CPA and SA laws really don't protect you.  In theory they do, in practice the effort is so high that it 99.9% of people (wisely) walk away and learn from it.

Edited January 23, 20224 yr by Gnome

Axpert VMiii Sold. 

Batteries still available.

bump..

Price drop. School fees suck!

new price R13 500 per battery

WITHDRAWN.

 

Thank you

I see this has been withdrawn,  but I am still interested in buying AM-4 off someone who has upgraded to 48V.

Piet 

Howzit Piet, if you're still looking for an AM-4 and you're in Johannesburg I have one available for R7,500. I bought it brand new in March 2023 for R21,995 (when prices were through the roof) and upgraded in June 2024 and the battery's been boxed ever since.