March 16, 20224 yr When I was overseas I discovered logging stopped about one year after installation. Back home no lights were on on the Solarman stick logger. Reset button had no effect. Thought logger was broken. Finally after some weeks I disconnected the logger and inserted it again in the inverter and voila: Logging started again. Could not imagine it was that simple.
January 17, 20233 yr I have the same problem, except re-plugging it did not work. I also see there's no inverted data coming through on the riot cloud app. Could it be that the Sunsynk (6mo old 16kw) blown it's data port somehow ?
May 26, 20233 yr On 2023/01/17 at 3:28 PM, HeinDuPlessis said: I have the same problem, except re-plugging it did not work. I also see there's no inverted data coming through on the riot cloud app. Could it be that the Sunsynk (6mo old 16kw) blown it's data port somehow ? Was your logger problem solved? Have same issue on Deye 5kw inverter. All leds are dead. Unplugging logger had no effect. All was working fine for 7 months. Not sure if it is a logger or port problem?
July 7, 20242 yr I've had same problem ..have 8kw deye inverter and the dongel has no led lights showing. I have tried it on my brother's inverter and it works. Not sure way forward from here. Any advise?
July 9, 20242 yr Clint I had the same, eventually got a new logger which also did not work, so I switched to Solar Assistant, I think my coms port is dead.
August 17, 20241 yr On 2024/07/09 at 11:37 AM, JacoG said: Clint I had the same, eventually got a new logger which also did not work, so I switched to Solar Assistant, I think my coms port is dead. Same, deye 8kw, have inverter for about 9 mths, no lights go on on lsw-3. Thinking of replacing small board next or is the a setting in config? What else can be done? Is there another way to monitor? Any advice appreciated
December 30, 20241 yr Have any of you had any luck in solving this problem. Mine is doing exactly the same from 23 December. How can I test the port or the logger. It's in use since 24 July 2022
January 3, 20251 yr I already had this problem in a Deye inverter, it was the communication board broken. You should contact support and ask for repair/replace that board.
January 6, 20251 yr On 2024/12/30 at 7:06 PM, Phillips said: Have any of you had any luck in solving this problem. Mine is doing exactly the same from 23 December. How can I test the port or the logger. It's in use since 24 July 2022 On the port side PCB, look for the resistor marked "C9", and remove it with a pair of longnose pliers😉 Edited January 6, 20251 yr by An_3s
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