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Hi all,
 
I've got my solar system installed for a week now. Specs are: 8x455w Canadian solar panels, 1x hubble lithium 6kw battery, 1x 5kw Deye inverter.
 
System is working as expected, however the past 3 days my panels will start to generate power in the morning, supplementing the demand to my house, and charging the battery. It then suddenly stops, and drops to 10w, until the next morning. The time period when the panels produce power is sporadic. I tested by using my airfryer, the grid still supplies the demand from Eskom, and not the panels during the day, which previously the inverter pulled the power from the solar panels.
 
 
 
No changes were made to the settings of the inverter, the zero export to CT settings were not changed and priority to grid is selected. 
 
I did a bit of research and came across thos forum, and seems like a common issue due to firmware of the inverter? Just want to know if this is the case or if something else could be possibly wrong? I did attache my demand and production graphs from the past 2 days and the realtime view of what is happening.
 
I did contact Deye support, still awaiting feedback. 
 
Any support and feedback will be appreciated.
 
 
 

Screenshot_20230318_112835_SOLARMAN Smart.jpg

Screenshot_20230318_112808_SOLARMAN Smart.jpg

Screenshot_20230318_112705_SOLARMAN Smart.jpg

4 minutes ago, pswanepoel1 said:

Hi all,

 

Still the same issue. Still only generating 10w of power. The only thing that now could be an issue is the firmware.

 

Share your MPPT voltages please.

9 minutes ago, pswanepoel1 said:

Not sure if these are the correct?

IMG-20230320-WA0005.jpeg

How is your conditions ?sunny or rain? if its sunny outside then it seems your panels are wired incorrectly.

  • Author

Its currenly sunny, no clouds.

I've got 8x 455 Canadian solar panels, which I'm assuming was installed in serie by my installer. It was working fine, until a few days ago, when it just suddenly stopped.

1 minute ago, pswanepoel1 said:

Its currenly sunny, no clouds.

I've got 8x 455 Canadian solar panels, which I'm assuming was installed in serie by my installer. It was working fine, until a few days ago, when it just suddenly stopped.

OK... it was working, you didn't change anything and the installer hasn't been there making adjustments? I think you need to call the installer. On a system this new it's not unreasonable to be dissatisfied and ask for some support.

7 minutes ago, pswanepoel1 said:

Its currenly sunny, no clouds.

I've got 8x 455 Canadian solar panels, which I'm assuming was installed in serie by my installer. It was working fine, until a few days ago, when it just suddenly stopped.

I dont think it was working fine if you only made 34kwh in a week . The installer most likely did not wire all 8 in series .

20 hours ago, pswanepoel1 said:

Specs are: 8x455w Canadian solar panels

Are they genuine brand panels? There are a ton of fake Canadian solar panels being sold all over SA.
If they are the real deal panels then something is not quite right with your setup. Like @Bobster. mentions get the installer to assist or clarify.

1 hour ago, pswanepoel1 said:

Its currenly sunny, no clouds.

I've got 8x 455 Canadian solar panels, which I'm assuming was installed in serie by my installer. It was working fine, until a few days ago, when it just suddenly stopped.

Something changed drastically. 8x455W even on a cloudy day cannot give only 119V. There might be very low amps but not cause a low voltage 

As others said get the installed out before tampering for warranty purposes. 

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