July 28, 20224 yr I just spoke to Blake at Hubble said they busy doing a software upgrade , i assume to the online platform. He mentioned this is the reason why some can see the cycles and other cannot. Going by my experiences that i have had with them over the past 3 weeks, i think this is BS %#$
July 28, 20224 yr I just spoke to Blake at Hubble said they busy doing a software upgrade , i assume to the online platform. He mentioned this is the reason why some can see the cycles and other cannot. Going by my experiences that i have had with them over the past 3 weeks, i think this is BS %#$. *** Guys make sure that your Hubbles have the latest software version loaded, 1 of my 4 batteries seems to have an older version which is causing some issues w.r.t data and SOC. Upgrade needs to be done via a USM to RJ11 cable ( Your laptop to the battery) even though you might have the RIOT installed. Upgrade cannot be done via the RIOT. Silly !!!!
July 28, 20224 yr 1 hour ago, Bluefronted said: I just spoke to Blake at Hubble said they busy doing a software upgrade , i assume to the online platform. He mentioned this is the reason why some can see the cycles and other cannot. Going by my experiences that i have had with them over the past 3 weeks, i think this is BS %#$. *** Guys make sure that your Hubbles have the latest software version loaded, 1 of my 4 batteries seems to have an older version which is causing some issues w.r.t data and SOC. Upgrade needs to be done via a USM to RJ11 cable ( Your laptop to the battery) even though you might have the RIOT installed. Upgrade cannot be done via the RIOT. Silly !!!! Ja that just sounds like BS. Why do we even have Riots then in the first place.
July 28, 20224 yr Author 7 minutes ago, WAP said: Ja that just sounds like BS. Why do we even have Riots then in the first place. So glad I bought SA instead of Riot. Sounds like riot is a waste of time.
July 28, 20224 yr 1 hour ago, Bluefronted said: *** Guys make sure that your Hubbles have the latest software version loaded Our original Hubbles are 110A/h i.e. true 5,5kW capacity. And mine still reports it's full capacity With the update firmware this is reduced to 105A/h meaning an artificial reduction in capacity that probably attempts to cover up the early losses that some experienced, especially the Sunsynk users. The question is how long before the 105A/h capacity reduction is then solved with a new Firmware update where it then becomes 100A/h? How do you continue to market and sell a Battery that states 5,5kWh when in fact that has been superseded by lower numbers in the real world by the push of the new Firmware? They sent me the new Firmware which I am reluctant to use as my battery has had zero issues except the daily cycle count which triggers no matter what the SOC. And nowhere does the Firmware solve this cycle count either. Edited July 28, 20224 yr by zsde
July 28, 20224 yr Author 4 minutes ago, zsde said: Our original Hubbles are 110A/h i.e. true 5,5kW capacity. And mine still reports it's full capacity With the update firmware this is reduced to 105A/h meaning an artificial reduction in capacity that probably attempts to cover up the early losses that some experienced, especially the Sunsynk users. The question is how long before the 105A/h capacity reduction is then solved with a new Firmware update where it then becomes 100A/h? How do you continue to market and sell a Battery that states 5,5kWh when in fact that has been superseded by lower numbers in the real world by the push of the new Firmware? They sent me the new Firmware which I am reluctant to use as my battery has had zero issues except the daily cycle count which triggers no matter what the SOC. And nowhere does the Firmware solve this cycle count either. I think if your hubble isn't causing issues, then don't update the firmware. Otherwise you'll also be on 105ah like us.
July 28, 20224 yr Just now, Terminal3k said: I think if your hubble isn't causing issues, then don't update the firmware. Otherwise you'll also be on 105ah like us. My thoughts exactly. Don't mess with it if it works. There is the issue though of Hubble and their "maybe" warranty. If ever something goes wonky in the future, the response will be, "We told you to update the firmware and you didn't". Thus the customer will become the origin of the problem. If I do update, I reduce my battery capacity with no guarantee that it's any better and the false cycle count continues as now.
July 28, 20224 yr 16 minutes ago, WAP said: Ja that just sounds like BS. Why do we even have Riots then in the first place. Exactly. I got one cause it would give you proper details on the AM-2 and would support remote upgrades via Hubble support. Well its now disconnected and boxed since it cant do any of the two things.
July 28, 20224 yr Author 6 minutes ago, zsde said: My thoughts exactly. Don't mess with it if it works. There is the issue though of Hubble and their "maybe" warranty. If ever something goes wonky in the future, the response will be, "We told you to update the firmware and you didn't". Thus the customer will become the origin of the problem. If I do update, I reduce my battery capacity with no guarantee that it's any better and the false cycle count continues as now. But have the contacted you to tell you that you have to upgrade? Or any formal communication? If not you can't be held liable for not upgrading. I only upgraded because of my SOC issues. I was only getting 77ah Edited July 28, 20224 yr by Terminal3k
July 28, 20224 yr 11 minutes ago, Terminal3k said: But have the contacted you to tell you that you have to upgrade? Or any formal communication? If not you can't be held liable for not upgrading. I only upgraded because of my SOC issues. I was only getting 77ah Had a phone call and email comms.
July 28, 20224 yr 5 hours ago, Bluefronted said: Below is all i can see once i follow your steps Not sure why it does not display for you - may be a RIOT device / firmware issue. My RIOT is connected to the RS232 RJ12 console port on the first AM-2 battery. I notice that my RIOT seems to be stuck at 60 cycles. PBMS Tools - connected to AM-2 Serial Console Port: Solar-Assistant - connected to AM-2 Serial Console Port: There is a know issue with SA with the Cell temperatures There is a know issue with SA and Pack numbering on serial port Both issues have been reported to SA Support.
July 28, 20224 yr I would be interested to compare individual cell voltages and total voltage at 100% SOC as per the BMS. Just took my snapshot right after the battery was at 100%
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