Hi everyone on this great forum

I have been researching solar quite a bit before I decided to create this post 

A friend recently purchased two Sunsynk 5kw inverters and  two Sunsynk lfp wall mount batteries with the idea of installing both at home as a possible failsafe dual system.

When the installation occurred he was informed that two inverters and to batteries were way too much for his home and frankly a waste of money hence subsequently he had informed me that I could purchase the Inverter and Battery for what he paid for it and in doing so I would also be assisting him with a Win-Win situation at the end of the day.

There is obviously no solar panels or accessories and sundries to do a complete solar installation as he did and hence I have been overly cautious for committing to his kind gesture however still being mindful by not insulting his kindness at the same time.

It seems that the price is really a bargain for lack of a better term compared to current prices of the same stock however I am weary about several concerns I have although the purchase of the items were made at a respectable solar supplier with all the necessary documents and invoices as well as the items still being sealed in their original unopened state.

The questions I have are based on saving myself a substantial sum of money if I were to have a certified installer supply the required necessary accessories and sundries required to complete a professional installation In Pretoria. 

Will an installer be prepared to do a professional installation without myself having purchased the Inverter and Battery from him?

Will all warrantees still be honoured as if I was purchasing the equipment from the installer himself if I have paid him for a professional installation and commissioning?  

Am I being cheeky or downright wishful  to expect a professional installation to occur if I did not purchase the Inverter and Battery from the installer or are there reputable installers  out there who would understand and respect my situation without thinking I am taking advantage of them  as I am not trying to skimp and be penny wise pound foolish or will my situation be frowned upon and not touched with the proverbial 10 foot pole? 

I am obviously prepared to pay for the installation as ANYBODY else would do.

Your comments would be highly appreciated and if there are any reputable installers that would be prepared to assist me then please let me know too.

Many Thanks

 

 

There are installers from that area on this forum, that will answer.

But my system (inverter and battery only to start) was purchased from the Power-Forum Store. and the installer (in PE) had no issues to quote/supply/install the rest.

My installer assisted with registering the extended warranty.

36 minutes ago, Gooney Bird said:

Am I being cheeky or downright wishful  to expect a professional installation to occur if I did not purchase the Inverter and Battery from the installer or are there reputable installers  out there who would understand and respect my situation without thinking I am taking advantage of them 

No, there are installers currently having to deal with short supply of product, so they should be happy to accomodate you. 

But be aware, they do make a margin on product, not only installation, and quite rightly so. So they will invariably up the installation cost to make up for loss of margin on product. Check your quotes that the installation cost is still fair and reasonable in relation to installation cost of full turnkey project. 

Also make sure that the inverter and  battery is appropriately registered for your residence and not the original owner, regading warranty / insurance aspects. 

Edited March 25, 20231 yr by BritishRacingGreen

1 hour ago, Garthox said:

There are installers from that area on this forum, that will answer.

But my system (inverter and battery only to start) was purchased from the Power-Forum Store. and the installer (in PE) had no issues to quote/supply/install the rest.

My installer assisted with registering the extended warranty.

 

1 hour ago, BritishRacingGreen said:

No, there are installers currently having to deal with short supply of product, so they should be happy to accomodate you. 

But be aware, they do make a margin on product, not only installation, and quite rightly so. So they will invariably up the installation cost to make up for loss of margin on product. Check your quotes that the installation cost is still fair and reasonable in relation to installation cost of full turnkey project. 

Also make sure that the inverter and  battery is appropriately registered for your residence and not the original owner, regarding warranty / insurance aspects. 

Thanks Guys it will all depend how willing these guys will be to assist as I can imagine the demand for solar is increasing exponentially as of late.

If it is fair then please suggest a list of installers that I could contact locally

If all else fails with my idea of helping my friend out and myself at the same time then I would still be interested to have a complete solar system installed by a reputable professional installer locally provided I can afford it hence any leads will be highly appreciated 

@Leshen @Steve87

Sunsynk warranty does not require the installer to supply everything, you will still be able to register your equipment whether the installer supplied the equipment or not. I'm based in Pretoria if you need an installer you can hit my inbox. 

Try Mr @Steve87

Excellent installer, super after sale support, no cutting corners 

Edited March 25, 20231 yr by abd7

Excuse my ignorance but can someone please explain to me how I send a private message or private discussion off air to another forum member.

I tried to click on the persons name but don't see a pm or message option anywhere 😕 

Just now, Gooney Bird said:

Excuse my ignorance but can someone please explain to me how I send a private message or private discussion off air to another forum member.

I tried to click on the persons name but don't see a pm or message option anywhere 😕 

Thanks I eventually figured it out, my bad!!😆

2 minutes ago, Gooney Bird said:

Excuse my ignorance but can someone please explain to me how I send a private message or private discussion off air to another forum member.

I tried to click on the persons name but don't see a pm or message option anywhere 😕 

5 minutes ago, Scorp007 said:

Thanks Scorp007,much appreciated👍

2 minutes ago, Gooney Bird said:

Thanks Scorp007,much appreciated👍

Pleasure. I notice you got it resolved while I was making the picture. 👍

6 minutes ago, Scorp007 said:

Pleasure. I notice you got it resolved while I was making the picture. 👍

Unfortunately I am a slow learner😆

45 minutes ago, Gooney Bird said:

Unfortunately I am a slow learner😆

I was also just a reader on this forum before I got the hang of topics and saw how to find new content - hehehe