November 3, 20205 yr has anybody had experience with the Sunsynk, was it good or bad, thinking of buying one
November 3, 20205 yr I think they are still fairly new locally. Following this thread in case I need to make a warranty claim in the five years. Hopefully it serves me well and a lot longer than the 5 years of the warranty.
November 4, 20205 yr Warranties generally speaking are hit or miss. My GF works in the construction industry as a mechanical engineer designing the HVAC outlay for buildings. And they only buy certain brands and from certain suppliers for this reason. For example, LG closes down their local presence like clock work every 2 years and then starts up again under a different company. So they never honor their warranties. Practically speaking, you can't just look at warranties, you need to look at who is providing that warranty. What does their track record look like, how long have they been around and what is their financial situation like.
November 4, 20205 yr Deye/Sunsynk has appointed an agent in South Africa, so there is direct factory support, if the retailer/installer is no longer available or not cooperative. I only know of one warranty claim, and that was handled on the next business day.
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