What is the latest firmware version of DSP and HMI in your inverter. Is it ok to manually upgrade the firmware using app? To update DSP first or HMI ??

My firmware was updated by Solis support about 2 weeks ago, they did it remotely. I'm not sure how you can do it yourself my app doesn't have a setting for it.. 

Is there a way to make non essentials only use solar and grid.. Ie not take from your battery. Which to my understanding is how it should be...

18 minutes ago, Sam79 said:

My firmware was updated by Solis support about 2 weeks ago, they did it remotely. I'm not sure how you can do it yourself my app doesn't have a setting for it.. 

Is there a way to make non essentials only use solar and grid.. Ie not take from your battery. Which to my understanding is how it should be...

Yes you can apply smart load setting. Ist uncheck genport load on then select smart load and select battery voltge 51 and lower side 50. App has option to upgrade firmware connect through Bluetooth and select as installer.

Does this apply without any additional wiring? I thought I'd need to run at 3rd cable off the gem port to have this function work, but even then it would be on the back up side. I just want non essentials to only be able to use say 20% battery. So non essential loads will only take from the battery up to 80% back up loads will continue until battery reserve setting? 

Sorry it's loadshedding at the moment so can't test... 

I need to get the installer setting available to me... Will email Solis support. I think my account was setup wrong to start with.. 

1 hour ago, Nabeel Ahmad said:

Yes you can apply smart load setting. Ist uncheck genport load on then select smart load and select battery voltge 51 and lower side 50. App has option to upgrade firmware connect through Bluetooth and select as installer.

Hi Nabeel, I'm afraid this doesn't work. I've set smart port on with

Load on Soc:80

Load off soc:60 

With a battery so at 65% and the non essentials still run from the battery. 

5 hours ago, Sam79 said:

Hi Nabeel, I'm afraid this doesn't work. I've set smart port on with

Load on Soc:80

Load off soc:60 

With a battery so at 65% and the non essentials still run from the battery. 

Soc % is for lithium batteries, you have to select Volt for lead acid batteries.

9 hours ago, Nabeel Ahmad said:

 

I do run from a lithium battery so will need to contact Solis support. But just wanted to check if I'm right in thinking the non essential shouldn't discharge the battery?

14 minutes ago, Sam79 said:

I do run from a lithium battery so will need to contact Solis support. But just wanted to check if I'm right in thinking the non essential shouldn't discharge the battery?

Let us know the outcome of this. I am wanting to do something similar so I can run my geyser on the non essential side. Right now the geyser eats up my battery 

I've spoken to Solis support it seems the battery reserve is the only option, but that also effects the backup side. 

Ive asked them to look at developing a non essential soc cut off.. But with anything the more people that raise it the better so, please log a similar request.

The Solis support seem to be very good. I hope the development of the system will be equally as good. 

A further update, Lydia from Solis has referred this to the technical team to see what can be done/developed to solve this issue. Please everyone log a ticket tho so they can see how many users would benefit... ie make it worth their while.. 

how can i log ticket i bought this in Pakistan and working fine i updated software/firmware in installer mode 0D version facing no issue so far.

https://solis-service.solisinverters.com/en/support/home

 

Log a ticket, the service is very good. 

 

2 hours ago, Sam79 said:

https://solis-service.solisinverters.com/en/support/home

 

Log a ticket, the service is very good. 

I have just logged a ticket 

10 minutes ago, cp69 said:

 

I have just logged a ticket 

👍 The more the merrier.. I do believe this would be a very useful development/feature.. 

Hopefully with everyone's support we can push for solis to deal with it.

 I've had some good email feedback and a phone call from Solis tech support. I was hoping the smart port would be a good work around if I transferred my back load to the smart port as it has a soc that is not effected by battery reserve. However the smart port doesn't allow grid or pv input/support so that's a no go... 

I guess the problem is largely a South African problem, as without loadshedding non essential is fine as is. However with loadshedding would be a great addition to have a non essential soc cut off. 

I've asked them to look at developing it, as many users have a similar request.. So please everyone step up and log a ticket.. 

The product is great, as is the support but would benefit us all if there was a bit of development in some areas.. 

 

i have also logged it

i have lead acid batteries but inverter not showing percentage please share me cable configuration for lead acid battery monitoring percentage charge or discharge in box havent found any lead acid temp or monitoring cable.

You won't find an information cable I do remember there being a temp cable in my box though. This will only send temp details to the inverter you won't get a percentage.. The invert will just read the voltage of the battery... This style of inverter really needs a lithium battery to unlock its full potential. 

On 2023/07/30 at 7:44 PM, Yellow Measure said:

This is quite heartening, I hope that Sunsynk takes note and improves their service. 

Solis is definitely now the cat amongst the pigeons because of the after-sales support being timeous. Powerforum Store has also indicated that it's now not pushing for the Sunsynk as the "go-to" hybrid inverter because of the support/after sales issues, which makes the Solis compelling though it seems a younger fellow on the block. Being one person with limited living space, silence is a beautiful thing to have, rather than noisy fans of the Sunsynk... Decisions... Decisions🤔

No external fans on the 5kW Sunsynk so it’s almost silent; so that’s an option for the noise-averse.

But if their extraordinarily mediocre support is giving you pause, you could skip them and go directly to the OEM and buy a Deye.

 

17 minutes ago, Moffat said:

Solis is definitely now the cat amongst the pigeons because of the after-sales support being timeous. Powerforum Store has also indicated that it's now not pushing for the Sunsynk as the "go-to" hybrid inverter because of the support/after sales issues, which makes the Solis compelling though it seems a younger fellow on the block. Being one person with limited living space, silence is a beautiful thing to have, rather than noisy fans of the Sunsynk... Decisions... Decisions🤔

 

On 2023/08/28 at 6:25 PM, AlexTZA said:

Although I haven't tested it with the Solis, the PV power maximum is typically shared between the MPPTs - you can have uneven sized arrays (behaviour seen on Goodwe, Sunsynk, no reason to believe Solis will be different). No problem having oversized arrays either as although this is somewhat wasteful of possible peak power generation, you do get the benefit of higher generation before and after the peak power limit compared to a "right sized" array. Oversized solar is also useful for cloudy/overcast days where the array wont reach peak power anyway but will provide more power overall than a small one.

My current inverter allows me to effectively run, during the day only on solar with my 12 x 250w array on a household running everything on essentials except the stove. With tariff increases in my location it means by 10am I effectively manually switch off the grid (this summer time). Am wondering if the Solis would do the same and ignore the grid when battery is full and directly power from PV and battery before going to grid when load goes high?

Am also running off a prepaid meter which already is in Bypass Mode and my Utility says to ignore the message unless the contactor opens up and it then reflects that it's been tempered with which may happen if the Solis ever exports any PV. Has anyone tried running the Solis with a prepaid meter with absolutely ZERO export? Once I have even the slightest error with the new meter I'm liable to hefty fines from the utility which will insinuate a BYPASS was either done or attempted and cannot risk that. Got a quote already from the Powerforum Store for the Sunsynk but given the new baby on the block am totally at sea now. Help someone.

7 minutes ago, JayMardern said:

No external fans on the 5kW Sunsynk so it’s almost silent; so that’s an option for the noise-averse.

But if their extraordinarily mediocre support is giving you pause, you could skip them and go directly to the OEM and buy a Deye.

 

 

I know it doesn't have external fans, am worried about reports I've heard about it's noise decibels under load, seeing as I stay in a small flat. The other side of the coin is Solis is the new baby on the block and wanting to impress and hopefully won't go the Sunsynk route on poor after-sales and quick response time. The devil you know vs the angel you've just met, type of difficulty.😵‍💫🤔

I also love having a physical interface to just quickly check:

1. Pv yield
2. Battery SoC
3. Load %

Though it seems with the Solis I may not necessarily overload the inverter with my current setup, but if I ever add a washing machine and someone runs a kettle and the water pump kicks in, oops😱

Edited February 14, 20242 yr by Moffat

On 2023/08/01 at 3:00 PM, cp69 said:

Is this 40 amps additional to the current provided from PV and battery or is 40 amps the maximum the unit can handle? Meaning Pv,battery and grid combined 40 amps?

Good question... would also love to know.

31 minutes ago, Moffat said:

The devil you know vs the angel you've just met, type of difficulty.😵‍💫🤔

Now this I can relate to 😀

 

32 minutes ago, Moffat said:

I know it doesn't have external fans, am worried about reports I've heard about it's noise decibels under load, seeing as I stay in a small flat.

Whisper quiet under load. During the day at high PV production there’s a soft internal fan that kicks in, but you need to be up close to hear it. The 5kW is really pleasantly quiet (at least both of mine are.)

 

On 2023/09/08 at 7:50 PM, AlexTZA said:

@cp69 Thanks, glad to hear the information has been useful. I have no desire to be a brand ambassador though, just trying to be objective and hopefully that's useful to others.

On to some other info.

- While I was busy discharging my batteries to get them below the minimum settable battery SoC for the generator to be usable (90%), I had a substantial load running on the inverter for about 45 minutes, that included my geyser, aircons and an electric hob plate or two. I noted the inverter internal fan was switching on when the load was higher than 3kw and off below that. Here is a graph of the load and resulting internal temperature,y which peaked at just over 57 deg.C. Generally the temperature tends to sit at between 30 and 35 deg.C.

- There is an interesting issue with the Solis app where if you have no Internet access, you can't seem to connect to the device locally to configure it. I tried a few times of restarting the app and waiting a fair while but it gets stuck on the screen below. Easy enough to get around with a mobile data connection via your phone, but still somewhat bizarre to require an Internet connection to perform local Bluetooth configuration.

- The inverter is currently connected to Pylontech batteries and I wanted to test it with a Greenrich battery, which I have been told by Greenrich is compatible the Pylontech BMS protocol. As I didn't see it listed in the settings area for batteries, I simply left the inverter in the Pylontech setting and the BMS worked perfectly with the greenrich battery. However, the inverter didn't want to enable the load output and on investigation I could see there was some strange bus voltage alarm. After reviewing the battery parameters displayed by the inverter, I could see the high voltage charge protection value I had previously set to 53v for the Pylontech was probably the issue as the Greenrich was already above that value. However, I could not find the setting anywhere in the settings menu indicating it was probably removed at some point. I eventually ran the Quick Setup again which actually has a much longer list of supported batteries (including Greenrich) than the settings menu where I was looking. Here's the current list. I suspect Hubble batteries will also work with the Pylontech setting.

Wonder if BSLB 6.4 KWH 125Amp 51v Lithium Battery is part of the compatible battery list?