June 8, 20224 yr On 2022/06/02 at 8:33 PM, SeaSickMama said: For the Sunsynk logger how do you upgrade its firmware You request the upgrade by filling the form: https://www.sunsynk.org/up-grade Would be nice if we could upgrade ourselves.
June 9, 20224 yr Anyone aware of the latest version for SunSynk 12kW 3Phase unit? Currently running on SW Ver.： M 2004-1084 / S 18-07 / C 1001-E014
June 9, 20224 yr On 2022/06/08 at 8:23 AM, system32 said: You request the upgrade by filling the form: https://www.sunsynk.org/up-grade Would be nice if we could upgrade ourselves. Shot thanks, is it risky to upgrade the firmware or best to leave it on the version that comes with it
June 10, 20224 yr 8 hours ago, SeaSickMama said: Shot thanks, is it risky to upgrade the firmware or best to leave it on the version that comes with it Unfortunately: SunSynk does not publish change logs for the firmware SunSynk does not publish what firmware version is current SunSynk does not allow self service to upgrade/downgrade ourselves, but have to request. Thus if you are not experiencing issues, then it's OK to not upgrade. I've upgraded twice: 1) Requested SunSynk firmware upgrade in hope of fixing SoC issue with Hubble-AM2 This did not fix the SoC issue. A Hubble-AM2 firmware upgraded did eventually fix the AM2 SoC issue. Unfortunately, the SunSynk update had a charge priority problem. 2) Requested SunSynk firmware upgrade to fix charge priority problem. The update did fix the issue. I'm happy to stay on current firmware and monitor this thread for user notes.
June 13, 20224 yr SunSynk 12K Updated Original MCU versions: SW Ver.：M 2004-1084 / S 18-07 / C 1001-E014 New MCU versions: SW Ver.：M 2004-1108 / S 18-07 / C 1001-E024 Only visible difference thus far is on Grid Settings.
July 5, 20223 yr On 2022/06/20 at 9:42 PM, Induna said: Today I updated my 5kW: SW Ver.M 3.3.7.4 / S 1.5.1.5 / C E.4.2.4 Hello Is the update procedure over the air - ie. should the wifi unit be online or do you get files to upload to unit? Thanx
July 5, 20223 yr On 2022/07/05 at 8:58 AM, neillerm said: Hello Is the update procedure over the air - ie. should the wifi unit be online or do you get files to upload to unit? Thanx The update is OTA. You need either the SunSynk or the SolarMan WiFi Dongles. Fill in the form at: https://www.sunsynk.org/up-grade to request a firmware upgrade and SunSynk support will OTA push the upgrade to the inverter. Normally takes a day or three for the update to arrive. Edited July 7, 20223 yr by system32
July 7, 20223 yr On 2022/07/05 at 10:14 AM, system32 said: The update is OTA. You need either the SunSynk or the SolarMan WiFi Dongles. Fill in the form at: https://www.sunsynk.org/up-grade to request a firmware upgrade and they will OTA push the upgrade to the inverter. Thanx so much!
July 20, 20223 yr 8kw sunsynk Request update 19/07/22 Old firmware: COMM: e41b- MCU:3881 firmware updated 20/07/22 New firmware: COMM: e424 - MCU:6014
August 3, 20223 yr On 2022/07/20 at 11:15 PM, Derek Ramos said: 8kw sunsynk Request update 19/07/22 Old firmware: COMM: e41b- MCU:3881 firmware updated 20/07/22 New firmware: COMM: e424 - MCU:6014 @Derek Ramos Any difference you are seeing after the upgrade? Edited August 3, 20223 yr by WillieC
August 10, 20223 yr Hi All, Had a new unit installed last week: 5Kw unit: MCU: 3.3.7.4 C e4.2.4 SCU: 1.5.1.5 Would seem my communicator is up to date - I am going to wait a week or so, and request upgrade. Edited August 10, 20223 yr by JamesF
August 10, 20223 yr 8 minutes ago, JamesF said: Hi All, Had a new unit installed last week: 5Kw unit: MCU: 3.3.7.4 😄 e4.2.4 SCU: 1.5.1.5 Would seem my communicator is up to date - I am going to wait a week or so, and request upgrade. Hasn't seemed to be an update in a while from that version... Still waiting for a new one to fix bms issues I have
August 10, 20223 yr On 2022/08/03 at 8:50 PM, WillieC said: @Derek Ramos Any difference you are seeing after the upgrade? I wouldn’t know, my inverter was practically new and I had a very old firmware version on there
August 11, 20223 yr On 2022/07/20 at 11:15 PM, Derek Ramos said: 8kw sunsynk Request update 19/07/22 Old firmware: COMM: e41b- MCU:3881 firmware updated 20/07/22 New firmware: COMM: e424 - MCU:6014 I have requested a Firmware Update twice, but still not seen anything... 8kw SW Ver.： M 6.0.0.5 / S 0.0.0.0 / C E.4.1.C
August 19, 20223 yr Requested an update for the 5.5kw inverter on Monday and nothing so seems like theres still no new FW out
August 23, 20223 yr On 2022/08/19 at 4:56 PM, MakoShark said: Requested an update for the 5.5kw inverter on Monday and nothing so seems like theres still no new FW out Please keep us posted.
August 24, 20223 yr 5KW inverter Firmware M 3.3.7.4 / S 1.5.1.5 / C E.4.2.4 New M 3.3.7.2 / S 1.5.1.5 / C E.4.2.3 Old 8kW Inverter Firmware M 6.0.1.4 / S 1.7.2.4 / C E.4.2.4 New M 6.0.1.3 / S 1.7.2.4 / C E.4.2.4 Old
August 30, 20223 yr Hi Everyone, I'm on M 3.3.7.0 / S 1.5.1.5 / C E.4.2.0 I've read that some users experience problems after an update as there needs to be no load on the system during the update and apparently there's no warning when the update will happen, is this true? Thanks in advance.
August 30, 20223 yr Author 5 hours ago, sproete_za said: Hi Everyone, I'm on M 3.3.7.0 / S 1.5.1.5 / C E.4.2.0 I've read that some users experience problems after an update as there needs to be no load on the system during the update and apparently there's no warning when the update will happen, is this true? Thanks in advance. I had several updates with load on the inverter and haven't had issues but I also heard, in some situations this could be an issue. The safest way would be to request an update and then bypass the inverter using your bypass/changeover switch. The update usually happens few hours after the request. Once you've seen the update is done, switch over to the inverter via the changeover switch again. And please, let's use this thread for reporting of the newest versions of the firmware ONLY! Technical discussions and procedures can be discussed in other threads.
August 30, 20223 yr 5 hours ago, sproete_za said: Hi Everyone, I'm on M 3.3.7.0 / S 1.5.1.5 / C E.4.2.0 I've read that some users experience problems after an update as there needs to be no load on the system during the update and apparently there's no warning when the update will happen, is this true? Thanks in advance. >apparently there's no warning when the update will happen This is true, it generally happens within a working day or two of being requested. It's a pity that SunSynk does not allow users to directly perform their own firmware updates. 😢 >experience problems after an update as there needs to be no load on the system during the update I've requested two updates to fix issues that I was experiencing. Had no problems due to inverter load. It's a pity that SunSynk does not publish change logs so we could avoid requesting updates in the hope of fixing unknowns. 😢 Historically, with IoT devices, you tended to minimise firmware updates as there are risks with updates. Today, due to security issues (Mira botnet, etc), it's necessary to upgrade firmware more often. TIP: Keep your IoT devices in a "DMZ" network. Edited August 30, 20223 yr by system32
September 16, 20223 yr Hey guys, Just had my 5kw updated, looks like theres a new MCU version out, moved from 3.3.7.4 to 3.3.8.0 Old: New:
September 17, 20223 yr 23 hours ago, MakoShark said: Hey guys, Just had my 5kw updated, looks like theres a new MCU version out, moved from 3.3.7.4 to 3.3.8.0 Old: New: Did you notice any changes?
September 17, 20223 yr On 2022/09/17 at 3:24 PM, power.esrl3 said: Did you notice any changes? Nothing noticeable on the interface and still have the issue where my power dips for a couple of minutes at night if on battery without grid with F56 error, was hoping it would be solved Edited September 19, 20223 yr by MakoShark
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