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Posted

How do you setup the WiFi module on the Axpert 8kw to be able to use the WatchPower App on an android phone. I have tried numerous times to set it up but cannot do so. I get to a certain section where it tries to confirm the WiFi module and it goes to the diagnosis screen.

I am also having a problem trying to register my PN on the WatchPower App.

Any help will really, really be appreciated

Screenshot_20210203-101525_WatchPower.jpg

IMG-20210202-WA0050.jpg

Posted

The WatchPower App started working last night, the only reason that I can think that it started working was that it takes a day or two to register on the app.

I still cannot register my id using the app, I am using a friend's id to access my inverter. 

Posted
On 2021/02/04 at 9:40 PM, azharc said:

How do you setup the WiFi module on the Axpert 8kw to be able to use the WatchPower App on an android phone. I have tried numerous times to set it up but cannot do so. I get to a certain section where it tries to confirm the WiFi module and it goes to the diagnosis screen.

I am also having a problem trying to register my PN on the WatchPower App.

Any help will really, really be appreciated

Screenshot_20210203-101525_WatchPower.jpg

IMG-20210202-WA0050.jpg

Hi Please advise .. where do i see the Module PN no idea what is is or where to get it.

 

Regards A.

 

 

 

Posted
3 minutes ago, AntonDj said:

Hi Please advise .. where do i see the Module PN no idea what is is or where to get it.

 

Regards A.

 

 

 

No worries got it thnx 🙂

Posted

The Watch Power app id can only work with a unique PN/serial no, ie. you cannot have multiple Watch Power id's accessing a PN/serial no.

To delete a device on the Watch Power app on the device list screen swipe left for the delete option.

  • 3 weeks later...
Posted

Hi

Just a query on the WatchPower application for PC. My inverter unit came with only an ethernet port. The cable is ethernet to female serial (RS232). I now need to get a male serial to USB as many computers dont come with RS232 anymore. Does anyone have experience of this working or not with the additional cable?

 

Tried a normally wired ethernet cable but did not work. Does anyone know if an ethernet crossover cable will work directly from inverter to PC?

Posted (edited)
1 hour ago, Vani said:

Tried a normally wired ethernet cable but did not work.

It's not an ethernet port, it's an RJ-45 socket (which is commonly used for ethernet) that has RS-232 on it. The cable that comes with the inverter-charger has no electronics in it, it's just wires. So you need a USB to serial adapter, and plug that into the RJ-45 to serial (D9) cable.

There are a few that are known to work and available in South Africa: see this post and search (find in page) for USB. 

Edited by Coulomb
Posted

i got the serial to usb cable. Installed the driver through device manager. Not getting any life from the inverter though. The application does see the new com port but no data coming through at all. Also tried allowing SNMP trap through the firewall but no luck. Anyone with any experience here?

  • 2 weeks later...
Posted

I experienced the same issues with multiple serial to usb cables. The serial to usb cables are problematic, however the mecer brand that I borrowed from a friend works 100%. It is available online from Makro as well. Hope this works for you.

https://www.makro.co.za/electronics-computers/wifi-networking/accessories/accessories/mecer-ap1103---serial-adapter/p/9b99f599-b8f2-4dff-b13a-8929b9596873?gclid=CjwKCAiAkJKCBhAyEiwAKQBCkvNpgIIHoNZpM9Ju6CuP_nV6_cfdhd8mVttvim_GHlEnEwYajqlCcRoCWgwQAvD_BwE

  • 2 months later...
Posted

Hello, the module of my axpert 8000 was working without problems and today the WIFI appears in Ofline mode, could someone tell me how to perform a reset ??? PLEASE...

 

https://ibb.co/7pMvMx2

 

  • 10 months later...
Posted
On 2021/05/26 at 10:01 PM, rriquelme said:

Hello, the module of my axpert 8000 was working without problems and today the WIFI appears in Ofline mode, could someone tell me how to perform a reset ??? PLEASE...

 

https://ibb.co/7pMvMx2

 

I have the same problem - AXPERT MAX II 48V 8000W, everything worked for a week since the purchase and now the wifi has turned off and the icon does not appear on the display. (No wifi reset button, no menu option for reset wifi..) Any advice, please?

  • 4 months later...
Posted
On 2021/02/23 at 1:25 PM, Coulomb said:

It's not an ethernet port, it's an RJ-45 socket (which is commonly used for ethernet) that has RS-232 on it. The cable that comes with the inverter-charger has no electronics in it, it's just wires. So you need a USB to serial adapter, and plug that into the RJ-45 to serial (D9) cable.

There are a few that are known to work and available in South Africa: see this post and search (find in page) for USB. 

Hi Coulomb

I have a clone MKS 3kVA 24V Plus which only has a USB port, no RJ45 jack/RS232. Do you know of a WIFI module which might work, either with direct USB port, or otherwise via a USD to serial adaptor cable?

Will a setup on my home WIFI with Watchpower be possible or will the WIFI module come with appropriate monitoring software?

 

Posted (edited)

If you are lucky and have a few grand then solar assistant may work for you. I'm not sure if they work with the 24V models and how well it works with clones, but it can connect to axperts and has its own wifi module and software built in. Ask them directly if you're interested.

@Star Harvester

Edited by jumper
  • 5 months later...
Posted (edited)

Hello from France,

I just bought on Aliexpress at  Jesudom Official Store here and installed an AXPERT MAX 48V 8KW HYBRID INVERTER with built-in WIFI module but I have the same problem and it seems defective, the seller still searching the solution, but I think the display with integrated mini-wifi card must be replaced under warranty 😐 . 

The defective built-in wifi should work on the cloud with android APP SmartESS, WatchPower or SolarPower ==> very similars apps , but none of this apps can connect my inverter, only Wi-Fi Module to rooter is OK

When I received the package, the CD-Rom was broken 🙄 , it it possible to give me a link to download the included softwares ? because jesudom Officiel Store is not able to send me a new CD or a link (not a very good seller >< ) Actually the inverter microUSB port is working on my windows laptop with watchpower v1 14 free software.

 

On 2022/04/19 at 1:21 AM, MotMot said:

I have the same problem - AXPERT MAX II 48V 8000W, everything worked for a week since the purchase and now the wifi has turned off and the icon does not appear on the display. (No wifi reset button, no menu option for reset wifi..) Any advice, please?

@MotMot : I have never seen a wifi icon on my axpert max 8KV display, can you take a picture of your wifi icon ?

 

I have seen that for other wifi modules as Sunsynk it is possible to connect to the webpage with IP 10.10.10.1 but it does not work with the axpert built-in module. IP address seems to be 192.168.88.88 (gateway address when connected with a laptop) but connection to this IP is refused then I don't know what to do.

Thanks :P

 

Inverter wifi trouble.jpg

damaged CR-ROM 3.jpg

damaged CR-ROM 2.jpg

damaged CR-ROM 1.jpg

Edited by PIFOUBMW
Add info
Posted
12 hours ago, PIFOUBMW said:

Hello from France,

I just bought on Aliexpress at  Jesudom Official Store here and installed an AXPERT MAX 48V 8KW HYBRID INVERTER with built-in WIFI module but I have the same problem and it seems defective, the seller still searching the solution, but I think the display with integrated mini-wifi card must be replaced under warranty 😐 . 

The defective built-in wifi should work on the cloud with android APP SmartESS, WatchPower or SolarPower ==> very similars apps , but none of this apps can connect my inverter, only Wi-Fi Module to rooter is OK

When I received the package, the CD-Rom was broken 🙄 , it it possible to give me a link to download the included softwares ? because jesudom Officiel Store is not able to send me a new CD or a link (not a very good seller >< ) Actually the inverter microUSB port is working on my windows laptop with watchpower v1 14 free software.

 

@MotMot : I have never seen a wifi icon on my axpert max 8KV display, can you take a picture of your wifi icon ?

 

I have seen that for other wifi modules as Sunsynk it is possible to connect to the webpage with IP 10.10.10.1 but it does not work with the axpert built-in module. IP address seems to be 192.168.88.88 (gateway address when connected with a laptop) but connection to this IP is refused then I don't know what to do.

Thanks :P

 

Inverter wifi trouble.jpg

damaged CR-ROM 3.jpg

damaged CR-ROM 2.jpg

damaged CR-ROM 1.jpg

Hi, i have the same problem, have you fixed it ?

Posted
20 hours ago, PIFOUBMW said:

When I received the package, the CD-Rom was broken 🙄 , it it possible to give me a link to download the included softwares ? because jesudom Officiel Store is not able to send me a new CD or a link (not a very good seller >< ) Actually the inverter microUSB port is working on my windows laptop with watchpower v1 14 free software.

I can't help with the software, but looking at that CD, it doesn't look very official, it may very well be that they are selling clones and not original Voltronic machines.

Posted (edited)

All aliexpress products I have ever bought comes with this type of CD ROM 😂 , May be is it easier for a manufacturer to update new versions without pressing new official CD-rom in a manufactory.

11 hours ago, Oleksandr said:

Hi, i have the same problem, have you fixed it ?

I still talking with jesudom official store about this trouble but there are just sellers, not manufacturer and I think they don't want to pay to send me a new display  module with built-in wifi. They ask me to do lots of wifi tests always thinking that problem comes from my home network.

But after wifi config setting to my home wifi network I have a screen with correct link between datalogger and rooter.

image.jpeg And If I shutdown my internet box and wifi network I have a screen with red cross in the middle link then it means that previously, inverter and home wifi network were correctly connected.

image.jpeg

Then clearly their ingenier has no idea for the solution.

I contacted the smartESS app developper on playstore at [email protected] and they sent me this list of check, port 502 is interesting but it does not change anything.

Quote

 

Dear,

1. Only 2.4GHZ routers are supported, not 5GHZ routers;

2. The router should have a white list and be able to access the Internet;

3. The port number of the collector is 502. The router should open this port;

4. The router should be set to a dynamic IP, not a static IP

5.Routers should have strong penetration, and the number of device connections should not exceed

 

I suggest you contact your seller too and the developer of the app too, because the more we are to inform this problem, the more chance we have to find a solution 😉

Do you have the included CD software ? Could you give me a download link ? mine is broken, only titles of files can be read and I ear lots of creapy noise from my CD player when reading my unreadable CD-rom.

 

Edited by PIFOUBMW
Posted (edited)

Hi, it starts working for me now, 

Reason

WIFI Module cannot connect to invertor because of invertor was not connected to battery by ethernet wire 

 

Edited by Oleksandr
Posted (edited)

It's very strange, It started working for me too few minutes ago, the device was red in smartESS app, but now it's grey and no data anymore ! May be a cloud problem ?

My battery has no wire with the inverter (only internal BMS) then it is not the reason for me.

Edit : In fact my inverter has powered off itself because not used, only in solar charging and no more sunlight !

Seems the SmartESS engineer I had contacted has done everything on the cloud ?

Tomorrow will be a test day 🙂

Edited by PIFOUBMW
Posted
22 hours ago, PIFOUBMW said:

Do you have the included CD software ? Could you give me a download link ?

I don't have that version of inverter so I don't have the original CD, but you can find some watchpower downloads here https://www.mppsolar.com/v3/download/ under monitoring software.

Hopefully they have fixed it on their side and you won't need anything else.

  • 4 weeks later...

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