6 minutes ago, Leshen said:

Ok so because it’s a storage system, the F35 error is disabled. If operating as a grid tied inverter ie no battery then it will trigger an F35 error. 

Thanks. Maybe a suggestion for them to look into activating it in a storage system as well. Having this alert will be useful considering our unique load shedding situation. Status of the grid connection is important whether in grid tied mode or running from solar or batteries. 

5 minutes ago, Achmat said:

Thanks. Maybe a suggestion for them to look into activating it in a storage system as well. Having this alert will be useful considering our unique load shedding situation. Status of the grid connection is important whether in grid tied mode or running from solar or batteries. 

Totally agree. Will have them look into this. I would have also preferred having the inverter being able to supply 230v or 240v instead of 220v in islanding mode. You do notice it with motors etc. Sunsynk are open to suggestions which is great. 

On 2021/06/08 at 10:18 AM, Achmat said:

Yesterday's data seems to be completely missing from the monthly graph even though its there in the daily graph. First time this has happened. It shows zero production or consumption for yesterday. 

How did you get it resolved. 

I had the same issue. Also, my system shows partially down at aroind the same time everyday. I reported this is Sunsynk advised me that it is likely a solarman issue.

9 minutes ago, Induna said:

I had the same issue. Also, my system shows partially down at aroind the same time everyday. I reported this is Sunsynk advised me that it is likely a solarman issue.

Mine was a Solarman issue that Solarman resolved. The pv production for the missing day but all other data like consumption battery charge and discharge totals are missing. 

I used the app chat feature on Solarman Smart. 

Edited June 15, 20214 yr by Achmat

19 hours ago, Leshen said:

Sunsynk are open to suggestions which is great. 

Hi Leshen

thanks again for helping me with the firmware update the other day. I have now clocked more than 9.9A on the MPPT - but have not enough sunshine to see if I can make it past 11A 😉

One feature that in my view would be great to have is the option to restrict non-essential loads to be powered by the battery when grid is available. I obviously want to be able to push excess PV to my non-essential loads, but I would prefer not to discharge the battery if excess PV is not sufficient to power them - and rather use grid to make up the difference.

Do you think that the existing hardware could support this - and hence could be implemented by a firmware update? And if yes, would you mind placing that thought with Sunsynk please?

Or am I the only one that thinks this would be a useful feature?

Thanks and cheers, Andy

5 minutes ago, wolfandy said:

Hi Leshen

thanks again for helping me with the firmware update the other day. I have now clocked more than 9.9A on the MPPT - but have not enough sunshine to see if I can make it past 11A 😉

One feature that in my view would be great to have is the option to restrict non-essential loads to be powered by the battery when grid is available. I obviously want to be able to push excess PV to my non-essential loads, but I would prefer not to discharge the battery if excess PV is not sufficient to power them - and rather use grid to make up the difference.

Do you think that the existing hardware could support this - and hence could be implemented by a firmware update? And if yes, would you mind placing that thought with Sunsynk please?

Or am I the only one that thinks this would be a useful feature?

Thanks and cheers, Andy

Hi Andy. 
 

Always glad to help. I agree with your feature suggestion. I will check with Sunsynk. The products are always under development and improvement. 

Did you all see Keith’s video ( today)about the new dongle, which will give us full control over inverter 

3 hours ago, Tariq said:

Did you all see Keith’s video ( today)about the new dongle, which will give us full control over inverter 

This is awesome , so excited !

16 hours ago, Tariq said:

Did you all see Keith’s video ( today)about the new dongle, which will give us full control over inverter 

Very exciting this!! I'd be keen to give the BETA dongle a go! Does anyone know how to get hold of one?  Any installers that I could arrange to get one from, when they arrive, please? 

17 hours ago, Tariq said:

Did you all see Keith’s video ( today)about the new dongle, which will give us full control over inverter 

????

Will it work with the Deye?

 

Yes I can't wait for that new dongle.  No more walking to the inverter to change settings like a cave man, haha!

 

5 hours ago, PaulinNorthcliff said:

????

Will it work with the Deye?

 

I think it would. The dongle is just pulling the data and uploading to a Web portal. 

Solarman is not the only dongle out there and it can be used on a number of different inverters and not made specifically for the sunsynk inverters. Even Solarman allows for remote setting changes but this needs to be enabled by sunsynk. Last I heard was that sunsynk only opens remote settings access for installers and not end users of Solarman. 

On 2021/06/16 at 5:04 PM, wolfandy said:

Hi Leshen

thanks again for helping me with the firmware update the other day. I have now clocked more than 9.9A on the MPPT - but have not enough sunshine to see if I can make it past 11A 😉

One feature that in my view would be great to have is the option to restrict non-essential loads to be powered by the battery when grid is available. I obviously want to be able to push excess PV to my non-essential loads, but I would prefer not to discharge the battery if excess PV is not sufficient to power them - and rather use grid to make up the difference.

Do you think that the existing hardware could support this - and hence could be implemented by a firmware update? And if yes, would you mind placing that thought with Sunsynk please?

Or am I the only one that thinks this would be a useful feature?

Thanks and cheers, Andy

You can increase the SOC % set in System Mode - then the grid will supplement once it has discharged to that SOC %.

7 hours ago, PeterP said:

You can increase the SOC % set in System Mode - then the grid will supplement once it has discharged to that SOC %.

Thanks

For essential loads I have the settings pretty much down to what I want them. It is only when non-essential loads run, that things get a bit more complicated

If I increase the SOC too high, then I will draw grid for essentials even though I usually would not need to (and hence reduce savings)

I have read through this and want to know, I have connected my whole house hold to the Load Output, and the geyser and the stove I connected to the none essential side or lets call it the local grid before the inverter. I have a Deye which is essentially the same thing. I am running my inverter on Zero Export to CT and not pushing back into national grid (Solar sell not ticked), this gives me the option to during the day to use solar power to run my geyser and oven and it works very good, obviously not working when load shedding. However my problem is that should your geyser and oven run and the PV can not supply enough power it will first start running from battery if its above the SOC setting and only when battery reaches the SOC you set it will start pulling from national grid. This also happens at night time when there is no PV power, it depletes the battery first. No this is my issue I have spoken to Deye and Sunsynk to add one flag to the Zero Export to CT which you can tick(use no battery). This will then give you as user the option to prevent your battery from draining day or night when using none essential loads and also give you the benefit if there is excess PV power during the day to use for your geyser and stove or aircons without draining the battery. This is almost the same function as using the Smart load without installing the extra cables and switches, just set a flag! Does this make sense to any body? I can not persuade Deye or Sunsynk that this is a good idea. Please give feedback as if we can get enough users that want the same thing we can put some pressure on the manufactures.

@[email protected], I agree that would be a great feature to have, as a last resort, you can make the soc high enough that it won't drain the battery, only problem is that depending on pv production you will have to keep changing the soc for the day.

48 minutes ago, Tariq said:

I agree that would be a great feature to have

I also agree, so far that is the only shortcoming I could find with the Sunsync and I don’t like to keep changing settings everyday from ‘limit to load only’ 

I have one Pylontech battery only and have found sometimes it ran down to fast not leaving me with enough backup for night time, I have also done as Tariq mentioned by changing the SOC setting so that the battery can keep its charge a bit longer but I would like a easier tick box option.

Hopefully Sunsynk will be the first to jump on this opportunity and be the solution. 

I also agree with Peter's suggestion, would make a great inverter a perfect inverter.  The more flexibility the better.  I for instance run a flat plate collector on my geyser with a Geyserwise Max installed.  On the not so sunny days I would prefer to top up the geyser with grid and not use the batteries.

Come on Sunsynk (Keith and co.) please give us that option.

Rian

On 2021/06/17 at 12:47 PM, Bernardf said:

Yes I can't wait for that new dongle.  No more walking to the inverter to change settings like a cave man, haha!

 

In Sunsynk's 2nd last update on the new dongle it was mentioned that only installers that would be able to make setting changes.  People complained and in the last update about the new dingle Keith said they have changed their mind and will now allow owners to also make setting changes, with owners having to grant permission to installers.  I think this is a great move, as you say, if I can be a cave man and make adjustment why am I not able to do so remotely as owner.

Check the blog or on Youtube channel.

Rian

I have spoken to Keith personally about this feature. He also suggested that I change the SOC setting during the day. That's great and that can work, but still is not the answer, what do I do at night time? I think the only way we will get our wish if we can get as many people as possible to vote and then send this through to Keith. Do any body maybe know if Sunsynk have like a wish list forum or a place where you can add this as a wish for new features'?

I have a single pylontech battery and i have set my battery soc to 100 during the night and not to charge from grid at that time. This leaves me with about 80% battery at 4h00, from which time i then allow my battery to discharge to 20% at 500w max. So even with a single battery i will still have enough power in the early hours of the day to run my lights and internet before the solar kicks in. When my kettle or microwave is used early morning, the battery still only supplies the 500w max and the rest from the grid. I bet you left your wattage on 5000w for each time interval, by reducing that it should help.

@Achmat @Leshen Hi All this morning I got and F20 fault code on my Sunsynk 8Kw could it be the pv amps exceeded 18amp or thee battery as Kieth video says battery. But have checked battery I have 1 x hubble AM2 with 70mm cable which seem correct , also cables the same length. Can anyone shed some light would appreciate it thanks. 

5 hours ago, John2 said:

@Achmat @Leshen Hi All this morning I got and F20 fault code on my Sunsynk 8Kw could it be the pv amps exceeded 18amp or thee battery as Kieth video says battery. But have checked battery I have 1 x hubble AM2 with 70mm cable which seem correct , also cables the same length. Can anyone shed some light would appreciate it thanks. 

You have an 8.8 KW inverter, and 1 Hubble AM2, the most your battery can give is 100A, therefor +- 5000W. Maybe your inverter wanted more, but couldn't get it so faulted out with a F20?

20 minutes ago, TimCam said:

You have an 8.8 KW inverter, and 1 Hubble AM2, the most your battery can give is 100A, therefor +- 5000W. Maybe your inverter wanted more, but couldn't get it so faulted out with a F20?

@TimCam thanks 

On 2021/09/18 at 7:48 PM, De0n19 said:

I have a single pylontech battery and i have set my battery soc to 100 during the night and not to charge from grid at that time. This leaves me with about 80% battery at 4h00, from which time i then allow my battery to discharge to 20% at 500w max. So even with a single battery i will still have enough power in the early hours of the day to run my lights and internet before the solar kicks in. When my kettle or microwave is used early morning, the battery still only supplies the 500w max and the rest from the grid. I bet you left your wattage on 5000w for each time interval, by reducing that it should help.

Hi Deon, I have never thought of that, not a bad idea, but still I would prefer it the way I suggested, that would be the ultimate.